Privacy Policy

Privacy Policy

Effective Date: December, 2025

Konga Fitness & Martial Arts (“Konga Fitness & Martial Arts,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our members, clients, visitors, and website users. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, purchase our services, or interact with our gym.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

• Name and contact information, such as your email address, phone number, and mailing address.

• Date of birth or age when required for membership or program eligibility.

• Membership and account information.

• Payment and billing information necessary to process memberships, purchases, or services.

• Information you provide when submitting an inquiry, booking a consultation, signing up for a class, or contacting us.

• Information relating to your use of our website, including IP address, browser type, device information, and website activity.

• Photographs or videos taken at our facility or during gym events where applicable.

• Any other information you voluntarily provide to us.

We generally do not collect more personal information than is reasonably necessary for the purposes described in this Privacy Policy.

2. How We Use Your Information

We may use personal information to:

• Create and manage memberships and customer accounts.

• Process payments and billing.

• Schedule classes, personal training sessions, consultations, and other services.

• Communicate with you regarding your membership, appointments, services, or inquiries.

• Respond to questions, requests, and customer service inquiries.

• Provide and improve our programs, services, website, and customer experience.

• Send promotional, marketing, or informational communications where permitted by law.

• Maintain the safety, security, and proper operation of our facilities and systems.

• Comply with applicable laws, regulations, and legal requirements.

• Prevent fraud, misuse, or unauthorized access to our services.

3. Marketing Communications

If you provide your contact information, we may use it to communicate with you about Konga Fitness & Martial Arts, including promotions, programs, events, classes, and other services.

Where required by applicable law, we will obtain appropriate consent before sending commercial electronic messages.

You may unsubscribe from promotional email communications at any time by using the unsubscribe option provided in the message or by contacting us directly.

4. Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help us operate and improve the website and understand how visitors interact with it.

These technologies may collect information such as:

• Pages visited.

• Website interactions.

• Browser and device information.

• Approximate location based on IP address.

• Referral sources.

• Website usage patterns.

We may use third-party analytics and advertising services to help measure advertising effectiveness and improve our marketing.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Service Providers

Konga Fitness & Martial Arts may use third-party service providers to operate our business and provide services to you. These providers may assist with areas such as:

• Membership and scheduling management.

• Payment processing.

• Website hosting and maintenance.

• Email and text communications.

• Advertising and marketing.

• Analytics.

• Customer relationship management.

• Information technology and security.

These providers may have access to personal information only as reasonably necessary to perform services on our behalf and are expected to handle information in accordance with applicable privacy requirements.

6. Payment Information

Payments made through our website, membership systems, or other payment platforms may be processed by third-party payment processors.

Konga Fitness & Martial Arts may not directly store complete payment card information when payment processing is handled by a third-party provider. Payment information may instead be collected and processed directly by the applicable payment processor in accordance with its own privacy policy and security practices.

7. Disclosure of Personal Information

We do not sell personal information for monetary consideration.

We may disclose personal information when reasonably necessary to:

• Provide services you have requested.

• Process payments or manage your membership.

• Work with service providers and business partners.

• Comply with legal obligations or valid legal requests.

• Protect the rights, property, safety, or security of Konga Fitness & Martial Arts, our clients, employees, or others.

• Detect or prevent fraud, security incidents, or other unlawful activity.

• Complete a business transaction, such as a merger, sale, financing, or transfer of assets.

8. Protection of Personal Information

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to or stored by us or our service providers.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory requirements.

When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it.

10. Accessing and Correcting Your Information

Subject to applicable law, you may request access to personal information we hold about you and request that inaccurate or incomplete information be corrected.

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

11. Children’s Privacy

Our services may be available to children and youth through programs specifically designed for younger participants. When personal information concerning a minor is collected, it may be provided or managed by a parent or legal guardian where appropriate.

We do not knowingly collect personal information from children for purposes unrelated to providing our services.

12. Photos and Videos

Photos and videos may occasionally be taken at Konga Fitness & Martial Arts for operational, promotional, social media, website, advertising, or event-related purposes.

Where appropriate, we will obtain consent before using identifiable photographs or videos for promotional purposes. If you have concerns about the use of a particular photograph or video, please contact us.

13. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties. These third parties have their own privacy policies and practices.

Konga Fitness & Martial Arts is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, legal requirements, or privacy practices.

When changes are made, the updated policy will be posted on our website with a revised effective date.

15. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy request, or have concerns about how your personal information is handled, please contact:

Konga Fitness & Martial Arts

Email: info@kongafitness.com
Phone: 905-212-1212
Address: 4995 Timberlea Boulevard, Mississauga, Ontario