Alcohol-based hand rub stations will be available throughout all areas used by clinicians & patients (waiting room, reception, clinic room)
Following every patient visit, areas within 2 meters of them will be cleaned & disinfected (before another patient is seen)
This includes: treatment area, equipment, and horizontal surfaces (tables)
All common areas will be also be deeply cleaned daily (at the end of operational hours), including all physical barriers & horizontal surfaces
All non-essential items will be removed from patient care areas to minimize any potential for contaminated objects becoming vehicles of disease transmission
No-touch, foot-pedal garbage cans will be used to dispose of waste
Virtual/Telephone Care
Virtual and/or telephone consultations are available
Ask us for more information regarding this
Physical Distancing
Floor markers will be placed throughout the facility to help establish a 2-meter distances in the facility
Chairs, couch seats, and anything else in the waiting area will be spread apart using markers
One Patient-at-a-Time Policy
Only one patient will be treated at a time by the clinician
The next patient will wait outside until the patient before is finished and has exited the facility
All patients are asked to come in by themselves unless they require an essential visitor
An essential visitor can be a child, family member, or caregiver
Essential visitors must also be screened before entering our facility the same way patient was by having the pre-screening questionnaire filled out (see “Client Self-Monitoring” below)
Personal Protective Equipment (PPE):
N95 face masks and nitrile gloves will be used by the clinician at all times
These are highly recommended to be worn by patients too unless unable to / no access to them
Due to limited quantities of PPE available, we ask that patients bring their own face masks and gloves
Point of Care Risk Assessment
Clinicians & Staff Self-Monitoring
All staff members working will self-monitor themselves for COVID-19 symptoms at home before coming into clinic
Staff who are ill will not be permitted to come into work, and will immediately notify the Konga management team
The Konga management team will then immediately notify the Canadian Center for Occupational Health and Safety (https://www.ccohs.ca/) about the employee’s illness
Steps will be made to close the clinic indefinitely until a deep cleaning and disinfection protocol is completed to ensure the clinic will be safe to re-open
Client Self-Monitoring
An initial questionnaire will be sent directly to patient via email before they come into our facility
This quick questionnaire is meant to screen them for signs/symptoms of COVID-19
The patient must complete it before entering our facility for the first time
If the patient is negative for any/all of these signs/symptoms (i.e. they do not have any of them), they are permitted to come in
If the patient is positive for any/all of these signs/symptoms, we ask that they do not come into clinic
We also advise that they self-isolate themselves until they can safely take a test in an authorized facility to confirm whether they have the virus or not.
See our questionnaire at the bottom of this guideline
A follow-up sign-in sheet will also be used at our clinic for every patient visit after their initial visit
Patients will need to date and sign their follow-up sheet in the facility before their first interaction with the clinician
Signing and dating this sheet confirms that their answers to the initial questionnaire (regarding symptoms) haven’t changed since their last visit
Although this is to completed at the clinic before the interaction begins between clinician and patient, we ask that the patient self-monitors themselves and make sure they do not have any symptoms before coming into the clinic.
Signage at our Facility
Contents of Signage
Signage will contain reminders to staff, patients, and others about:
signs and symptoms of COVID-19
the importance of proper hand hygiene
the importance that all patients wear face coverings and gloves (if available and possible)
physical distancing, and…
respiratory etiquette (example: covering face/mouth when coughing/sneezing)
Locations of Signage
Front entrance door
Entrance to office/clinic, at reception area
In the clinic room, and open gym area at multiple locations
Written Measures/Protocols
All staff in the facility are trained on safety measures & infection control protocols
These written measures and protocols are available to staff at all times
